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Home Depot rip off
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jerry from MN.    Posted 03-16-2004 at 18:03:49       [Reply]  [Send Email]
I went into Home Depot and bought 250 feet of 12-2 NMB wire the shelf price was $27.90. I bought a couple of other items also, when I went through the check out line I thought the total was a little high but I don't add very good in my head. When I got home I looked at the reciept and discovered I was charged $30.90 for the wire. Instead of making a special trip back to Home Depot to correct this I waited a week and a half until I was going to buy something else. I told the Home Depot employee about the over charge, and she told me there was nothing she could do about it. I needed to tell them when I was checking out. (Home Depot had raised the price $4.00 since I bought the wire). Needless to say I did not buy anything from Home Depot that day.Another time on a return item Home Depot refused to give me back cash on a cash purchase I made at their store, They would only give me a store credit. That kind of ticked me off so I bought my materials for a four season addition and deck elsewere. Home Depot lost over $15,000 in sales that year, and this year they will lose some more as I work to finish it. The moral to the story is when you are checking out watch what is being rung up, this must be another trick stores are using to rip off the consumers. Warn your family and friends about Home Depot.

CAH    Posted 03-17-2004 at 06:39:06       [Reply]  [No Email]
There are laws to protect consumers against items marked wrong. They are required to offer that price in most states. When I worked for a retail lumber yard we would get audited for price accuracy, if we had too many wrong we were fined heavily. I hope they still do those audits.

JF    Posted 03-17-2004 at 01:13:10       [Reply]  [No Email]
I am makink an effort now to buy all the stuff I need at local owned stores. For many reasons but one of the best is I like to go in and see the actual owmner not some overpaid flunky-better service especially when something goes wrong.

LesWV    Posted 03-16-2004 at 22:12:24       [Reply]  [Send Email]
Wally-Mart and Home Depooped and such stores does program the prices for their garbage at the stores. It is done at the HQ through computers.
If you walk in and see an item marked $2.99. It may be $3.99 by the time that you get it to the counter. It all depends on when the Big Cheese pushes the buttons at HQ.

What if they built a new Home DePooped and no one came?
It has happened here. When the new store opened in Charleston WV it was so crowred that you could not get through the door. Two days later and ever since you would be lucky to see 15 cars in the parking lot at one time.
Their problem is. They do not have anything. Sure you can find 250' rolls of 12/2 Romex wire. But no Wing nuts. Outlet boxes. But no outlets or switches. 2" PVC pipe. But only fittings for 1" or 3". Our local mom and pop hardware store that is located in a building aprox 40' x 80' has more stocked stuff than Home Deopt.

Our local Lowes stores is a different story. They are always well stocked. And when you buy something like wire by the foot. The guys that measure and cut it for you 99% of the time will even carry it to the counter no matter how small the roll is. Even the guys in the Lawn and Garden will tell you not to but a certain lawn mower or tractor if it has sit outside for a long time or has been rained on.

Willy-N    Posted 03-16-2004 at 20:40:37       [Reply]  [No Email]
If it makes you feel better I drove to Home Depot a 200 mile round trip to save money when I wired my home. I bought like 12 roles of 14-2 and 15 roles of 12-2 Romex along with a ton of everything else for the job including my plumbing rough in materials so it was big reciet to pay. When I got home and was figureing what I spent wondering why it was such a good deal! I looked at the reciet and seen they only charged me for 1 role of each type of wire! So I realy had got 25 roles for free! They had ripped me off befor and did not make good on it so I figured I was even with them now. Mark H.

dave 50 8n    Posted 03-16-2004 at 20:45:59       [Reply]  [No Email]
I knew a guy who loaded up his big flat cart at HD and absent-mindedly fiddled around near the large door, and eventually forgot to pay. He said it was like $250 worth of stuff.

He went to load it up, and an employee offered to help him load it.

He never did pay, but he told me he'll make it right someday....

REt    Posted 03-17-2004 at 05:11:46       [Reply]  [No Email]
so what you are saying, you got a friend who is a shop lifter. I have had worse experiences at Lowes than HD.

dave 50 8n    Posted 03-17-2004 at 09:35:11       [Reply]  [No Email]
...knew the guy....not a friend.

HD and Lowes are on same block where I go, and like most places, it's "let the buyer beware."

deadcarp    Posted 03-16-2004 at 20:21:39       [Reply]  [No Email]
Ever see a good price in a Northern Tool catalog, only to find there was no way to get it for that? Trouble is, there's always a catch, you know? I'm about fed up with that outfit - they advertized a little backhoe for $4400 and it turns out, you can't GET one for that. According to them, it's a "catalog item" so i HAVE TO have it shipped for over $700, can't pick it up; if i get it sent to their "retail" store and drive back there to bring it home in 5 days (i was standing in their store asking where to get it, this was their best offer) they'd hafta charge an extra $200 for retail. And i CAN'T get one FOB the factory wherever that is, to save the $700. So heck with Northern anymore, they can play with the other kids. :)

Nathan(GA)    Posted 03-16-2004 at 18:41:08       [Reply]  [No Email]
It aint just them. I have to watch most anywhere nowadays.

Burrhead    Posted 03-16-2004 at 19:09:23       [Reply]  [No Email]
yeah the one that really rips ye around here is Wally's.

TonyKY    Posted 03-16-2004 at 19:17:35       [Reply]  [No Email]
I don't think I've ever seen a Wally's.

Burrhead    Posted 03-16-2004 at 19:59:39       [Reply]  [No Email]

Burrhead    Posted 03-16-2004 at 18:16:20       [Reply]  [No Email]
yeah that's the way they hook you with their warrantee around Houston.

The signs all say Money Back but when you get a defect and carry it back they will only give you a store credit.

Another problem I had with them is that Whirlpool won't honor their own warranty if you buy at your Whirlpool appliances at Home Depot.

Home Depot does'nt warranty appliances at all and then the mfg does'nt honor because of where you buy it. I think it's a scam.

jerry from MN.    Posted 03-16-2004 at 18:48:22       [Reply]  [Send Email]
I for sure won't buy anything from Home Depot unless that is the only place that it can be found. And won't buy anything if it has a warranty on it.

TonyKY    Posted 03-16-2004 at 19:02:06       [Reply]  [No Email]
I was in LOWES, I needed 40 ft. of 200 amp/4 wire, direct burial. It was clearly marked $1.93 per foot, but I got to the checkout lane and the price was $2.69 per foot. The explanation was that they had reorganized that section and forgot to change the labels. They'll getcha!

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