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Country Discussion Topics
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Loading Windows XP in new PC with Western Digital
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Clod    Posted 08-07-2004 at 20:06:56       [Reply]  [No Email]
I wish I would have known this a few weeks ago>No mass storage device found" reported during Windows NT/2000/XP installation.

Question
My drive is connected to a controller card or built-in SCSI, EIDE, or Serial ATA port. Why is it not recognized during Windows NT/2000/XP installation?

Answer
Problem:
An EIDE, SCSI, or Serial ATA (SATA) drive is not recognized during the installation of Windows NT/2000/XP. The installer reports that there is no drive present for the Windows installation, even though the controller recognizes the drive.

Cause:
The drive may not be detected during the installation of Windows because you have not yet loaded the drivers for your EIDE, SCSI, or SATA controller.

Resolution:
During the initial installation of Windows, you will need to press F6 almost immediately when "Setup is inspecting your hardware..." appears on the screen. You will then be asked to provide any mass storage controller drivers you may have. At this point, use the drivers supplied by your controller manufacturer. After performing the steps above, the drive will be recognized and the install should continue without problems.

Note: In many cases, specialized ATA or RAID ports, SCSI ports, and SATA ports integrated directly into the motherboard must have their drivers installed as shown above.
>>>>>>>>>>>>>>>>>>>>>>>>>>----------> Answer ID
127

Product
EIDE Drive
Special Edition / JB
7200 RPM
5400 RPM and older

Serial ATA Drive

SCSI Drive


Category
Installation


Last Updated
12/09/2003 02:08 PM

><><><>>>>>>>--------> http://pcsupport.about.com/gi/dynamic/offsite.htm?site=http%3A%2F%2Fsupport.wdc.com%2F THIS IS SITE OF TECHNICAL SUPPORT WESTERN DIGITAL...


Gerrit PR    Posted 08-08-2004 at 05:35:34       [Reply]  [No Email]
This sounds like the "old days" when you had to find a driver to get almost anything ( from keyboard to hard drive ) to work with your comp.. I had two ESDI drives once and it took me months to find a driver for them - no internet in those days. One had to buy computer geek magazines that came with a floppy with all kind of drivers an other stuff..

I thought that nowadays (almost) all new comps come with an operating system pre-installed which pretty much avoids these problems..


ron,ar    Posted 08-07-2004 at 20:24:06       [Reply]  [No Email]
and futhermore, on some PC models you do not get a "setup" signal. You are expected to know when to press spacebar, Esc, or one of the function+ keys to go into setup. When I get a different computer I always find out how to get into SETUP first. Then I go into setup, make a written record of my settings in BIOS so that I can go back later if I need to. For those that don't know, somebody somewhere down the line has to tell the processor what kind of hard drive (and everything else)is installed. I am sure it is much better now days but it used to cause much headaches to us wannabe puter geeks.


Heck...    Posted 08-08-2004 at 03:55:45       [Reply]  [No Email]
I have a cast-off 233 mhz Compaq that I still can't get into the setup...

I have been all over their site (and the net) and have tried 40 different ways, and still can not get into it...

For petes sake...All I want to do is enable the dang number pad on the keyboard in the BIOS...

Salmoneye,


Gerrit PR    Posted 08-08-2004 at 06:03:43       [Reply]  [No Email]
Here's a link that might simplify things:


Gerrit PR    Posted 08-08-2004 at 05:24:20       [Reply]  [No Email]
I always forget which key it is to get in the setup. I have a Compaq here too and whenever I want to get in the setup I start banging all the "F" keys ( F1 - F 12 ) as soon as the comp is turned on. I also do the same with either Shift or Ctrl pressed and most of the times it works and I get there.
Try it out!



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