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'Puter problem, please help...
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EngineerJoyce    Posted 08-16-2004 at 14:02:41       [Reply]  [Send Email]
When we go to a website and request a search (USAJobs,, and the like) Internet Explorer appears to begin processing the request, then it abruptly closes. No error message or nothing. The program is just no longer open or running.

Any ideas? All assistance appreciated.

Magdalena Johns    Posted 10-15-2007 at 23:31:57       [Reply]  [Send Email]
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Nix Software Solutions

Thanks, All!!!    Posted 08-17-2004 at 11:19:01       [Reply]  [No Email]
I appreciate everyone's comments, time, and expertise!

ron,ar / George in TX: I will check the "hijacker on your host file" thing, though I can't imagine that's THIS problem based on its track record. But I should still check.

deadcarp: I don't think there's been any new CD's installed. We've been using Reader Rabbit's Toddler Adventures for a while now ;-)
Of course with web surfing, junk gets added constantly.

egh: We don't have trouble getting to the site, it's just when we run a query. Dumb thing. Thanks for the idea, I need to check on our security settings anyway.

Clod: I am pretty stingy about adding junk. I had AOL when I got the computer at Christmas but have since uninstalled, deleted and purged it the best I can. It's not slow, just closes when a search is requested.

When I finally resolve it (even if I have to call my nephew!) I will let ya'll know what the problem is. Thanks for all the suggestions and ideas. I will try to do this stuff tonight. really interfere with life!


deadcarp    Posted 08-16-2004 at 17:48:43       [Reply]  [No Email]
Computers are a bit more complex than cars - if my car acts strange, i just think back to the last thing i fixed - most always i bumped something or forgot to plug something back in. With your puter, it could be that OR something that WAS DONE to your machine without your awareness, either by another user or a virus. Has anybody plugged a CD in the slot lately? I recently got some photos put on a CD at walmart, and when the thing was setting up my puter for them, it asked about a Microsoft Update and i stupidly agreed. Some of the new windows were cute but right away, i found i couldn't cut & paste in Frontpage Express until i backed the whole system up to last spring's date. Heck with their trash. Good luck. :)

ron,ar    Posted 08-16-2004 at 15:56:14       [Reply]  [No Email]
does your normal search engine (google, yahoo, dogpile ect) work ok? If you redirected to something else or closes everytime you probably have a hijacker on your host file.

George in TX    Posted 08-16-2004 at 16:19:31       [Reply]  [No Email]
Quote: "hijacker on your host file"

Please explain further if you would as I don't understand this. Would such a thing cause Internet Explorer to shut down as Joyce explained?

This sounds much more like a virus to me. Note that this only happens when processing forms - on several different sites.

ron,ar    Posted 08-16-2004 at 17:03:46       [Reply]  [No Email]
George Tx: here is a good (maybe) explaination of what a host hijacker is and does. I don't understand it all but it happened to my daughters computer. It changed her search engine from Yahoo to some other no matter what she tried. She had to use system restore and some help from Symantec to get it fixed. Anyway here it is:

Host Hijack
When you type in a URL in the address bar in your browser, it queries a DNS to try and resolve the domain name to an IP address. However the hosts file can be used to bypass this process as it checks the host file before querying the DNS. The locations are as follows depending on your operating system;

c:\windows\hosts [Windows 95/98/me]
c:\winnt\system32\drivers\etc\hosts [Windows NT/2000/XP Pro]
c:\windows\system32\drivers\etc\hosts {Windows XP Home]

The host file is very useful for blocking sites that are known to conduct bad behaviour, like a site that provides Hijackers for download, or Ad sites that use cookies for tracking users (doubleclick). The file just contains text and is by default empty. For example, instead of using a DNS to convert google to (The Google UK site) I’m going to tell the browser to resolve to (the CNN website) using the host file. Within the host file I typed;

This will affect all programs connected to the Internet not just Internet Explorer. Some Hijackers have used this technique to redirect popular sites to their website. For example it’s possible to redirect all popular search engines to a website of your choice. The kind of attack can be very hard for the average user to fix, and will most likely require specialist software or detailed instructions given to help people fix this kind of attack. Other practises involve changing to redirect to their website, so whenever users type an incorrect URL it will redirect to but then resolve it to a different IP address of the hijackers choice. This will also not be fixed if you “reset web settings” because all that does it set you search page back to, and leaves the hosts file unaltered.

I got this info from the following site.

egh    Posted 08-16-2004 at 15:23:52       [Reply]  [No Email]
you might have your privacy settings set too high.
if i have my securiy or privacy set too high i sometimes have a problem accessing web sites. i was able to access good luck, egh

Clod    Posted 08-16-2004 at 16:34:44       [Reply]  [No Email]
I know very little on this but you can jam games/programs into your PC to the point it dont want to move doing this same you phone line or bad phone cuircuit causes this failure then also AOL likes to drag along.

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