Posted 03-03-2005 at 10:34:14
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I received this letter at 1-15 after writing them. I also called Direct tv and they said I could not get the channel without an up grade. Guess we shall see RET
DIRECTV made a mistake, and RFD-TV will be back on channel 379 within the hour.
I was just informed by DIRECTV technical operations, that a mistake was made by their uplink facility, and RFD-TV was mistakenly moved from DIRECTV's 101 satellite location to their 119 location last night. This has resulted in many DIRECTV subscribers not "seeing" RFD-TV on their program guide, or on channel 379, at this time.
I have been assured that this will not happen again. DIRECTV received thousands of calls already from their mistake, and have learned a lesson today about the power of rural America.
I assure you that RFD-TV knew nothing about this problem until it happened. It has caught us by surprise, too.
Thanks for your concern. We apologize for your inconvenience this morning. RFD-TV is here to stay on DIRECTV channel 379, on DIRECTV's main satellite location at 101. It is not necessary to "upgrade" your system.
Thanks for watching RFD-TV - Rural America's Most Important Network.