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My hp computer crashed, is hp crashing?
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rhudson    Posted 04-24-2003 at 19:53:00       [Reply]  [Send Email]
Thanks for the crashed computer help a page ago. i've been calling on hp's help line for 5 days, day and night and have never talked to a person yet. i get disconnected after 10 minutes of music. i done some searches and found alot of complaints with the lower end hp computers (like the ones sold at walmat) seems hp is avoiding helping consumers with these units. just warning any of you that might have them. back up your work soon. help is not on the way.

brandon lee    Posted 09-30-2003 at 15:25:35       [Reply]  [Send Email]
My dang HP crashed yesterday, Im now trying to find a site that can help! This isnt the first time it has done this to me. HP has to be the worse computer alive, I lost all my psychology files that took me 6 months to create; which really set me threw the roof. HP has brought me a lot of a grief, the darn computer was slow as heck as well. I warn all of you if you are thinking of buying a hp, It will make you have grey hairs by the end of the month of using it!

cowgirlj    Posted 04-25-2003 at 07:03:16       [Reply]  [Send Email]
I bought a HP refurb a few years ago. It didn't last a week. It took a week of long distance calls on my bill, then they sent a tech to my house. Tech said there was nothing wrong with it. I finally got mad and took it back to the store of purchase along with all my phone receipts and got ALL my money back. I bought a Compaq instead and have never had a problem.

Tom A    Posted 04-25-2003 at 04:58:23       [Reply]  [No Email]
My brother had the same problem with his HP, asked me to take a look at it for him.

I think his problem was the fact that there were portions of both Norton and McAfee virus scanners loading and attempting to operate simultaneously. He told me he never loaded either one, so they may have come on the machine...shoddy work in my opinion.

At any rate, take a look for drivers from them because I've seen they will always conflict if both are present, and that may be your problem.

The other thing I noticed on his machine was the absurd amount of useless programs that were loaded on the machine when he bought it, all wanting to take a piece of memory...I removed a lot of the "free" software while I had his machine. He's had it back a couple of months now and says it runs great.

Tom A

Ludwig    Posted 04-25-2003 at 07:02:57       [Reply]  [No Email]
My folks have an HP also and I agree about the "free" junk. Stuff like a firewall that they'll never need. Trouble is my mom won't let me take off some of the stuff her argument is "Its supposed to be there" since it came loaded that way.
Theres is a fairly nice machine 1.2ghz celery processer (celeron). Every time I use it I sneak off some more junk and it runs a little bit faster. Dad will email me "I don't know what you did, but its even better today."

Salmoneye    Posted 04-25-2003 at 07:17:32       [Reply]  [Send Email]
First thing I do with a new 'preloaded' rig is reinitialize...I install my old straight copy of WIN98 for the OS and call it good...Then I add only the programs I want/need...

The newer machines that are RAM heavy and made to handle XP etc, literally fly with the Windows 98SE...IMHO, every OS since has been a piece of junk and an 'update' just for the sake of updating (progress sometimes aint)...

I am running an HP 'Factory Refurbished' machine with a 700Megahertz Celeron that came with no OS...Dirt cheap, and has not given me a day of trouble in almost 2 years...

Ludwig    Posted 04-25-2003 at 08:19:58       [Reply]  [No Email]
I run win2k but for similar reasons. Much less RAM hoggy than XP, much (I mean MUCH) more stable than 98. I like NTFS since it'll let me have larger than 2gb file sizes since I sometimes play with video on this machine.
I've got a 700mhz Athlon that I built with 512mb of RAM. Just bid on eBay for a 1.1Ghz chip which I think is the fastest this will handle. Its fast enough now, but I've got some extra money in my paypal account and for $30 I figure the speed bump will be worth it. Pretty much only see it when recompressing video or running virus scan, but what the heck.
Next purchase after that might be more RAM. Biggest bang for your buck right there, but you've got to double to see it so I'm at the point of diminishing returns.

Tom A    Posted 04-25-2003 at 08:26:03       [Reply]  [No Email]
I think I was probably the last person on earth to run Windows 3.1, for just the same reasons: it would fly on the newer computers I had, and I knew it backwards and forwards. I'd get a new PC, dump whatever was loaded on it and load up 3.1.

Now I just take what OS is loaded, and start removing junk and tuning up until it runs the way I want. Usually takes me a couple of weeks, but I learn the new system really well that way.


Ron,Ar    Posted 04-25-2003 at 11:06:20       [Reply]  [No Email]
I liked 3.1 a lot, there are still things I wish that newer versions had. It had an "undelete" that worked fairly well. I have ME now, piece of junk too. W98 full-version much easier to deal with and install in place of w-95.

Ludwig    Posted 04-25-2003 at 08:34:53       [Reply]  [No Email]
My wife's laptop is a 486/33 w/16mb ram and was pretty pokey under win95. I just "downgraded" it to win3.11 which scoots along nicely. Picked up a copy of Office 4.3 on eBay and she's up and working. She keeps her ledger in an Excel spreadsheet I made. Her client list is in an Acess database which links to documents in Word. All in all its getting fairly slick.
Office 4.3 is nice because it'll read most anything made in Office 95 which has most of the features I like, newer stuff is just a resource hog.

Nice things about 95 and up though, including support for larger drives. Support for large files, better memory support(especially in NT and 2k), better networking, USB and Firewire.

The old stuff has its uses though.

Ayuh...    Posted 04-25-2003 at 08:58:36       [Reply]  [No Email]
Still have an old (I do mean OLD) 386DX Laptop here with 3.1 and 4 whopping megs of RAM...Works fine for Excel and really old Word LOL...I think the HD is 48megs or so...Now where the heck did I put that thing?

The internal modem is 14k baud...



Ludwig    Posted 04-25-2003 at 09:11:03       [Reply]  [No Email]
Well, you figure the whole deal for her business cost us about $50. Less really, I got 3 of those Gateway Colorbooks for free from work a few years ago, saved them from the dumpster. This one worked the best and had the most RAM so I kept it. Sold the others on eBay, don't remember how much I got though. I did keep an extra powersupply, just in case.
It needed a new CMOS battery which I did two weeks ago, surprisingly easy for a 9 year old laptop. I was worried I wouldn't be able to get the battery, $25 shipped...
Next project is to rig up some old camcorder batteries (6v 10ah) into a battery pack since the internal battery was more or less useless even when it was new. Two of the batteries (which I also got free) are about the size of a 1/2gal milk carton and should run the laptop 6 hours or more, even if I had to use the inverter to do it.
Interestingly this laptop will work nicely on the cheapo Coleman modified sine wave inverter I carry in the truck. My HP 75mhz P5 machine chokes on the modified sine power.

Dave Smith    Posted 04-25-2003 at 04:16:20       [Reply]  [Send Email]
If you bought it at Sears, Wal Mart or Circut City take it back to them. They advertise SATISFACTION GAURANTEED. If they give you a hard time demand to see the mannager and point to the Satisfaction gauranteed sign and tell them you are not satisfied. Don't give up. Get a little loud if necessary. Not to the point they phone the cops.
This works believe me.

Fawteen    Posted 04-25-2003 at 03:28:10       [Reply]  [No Email]
I have been in the computer-support business since 1994, or thereabouts.

At no time during that period have the words "HP" and "Help" been used in the same sentence, and it has only gotten worse since they bought Compaq.

My best advice is to cut yer losses, and dump the HP. Some REAL nice computers out there in the $700 range, especially if you already have a monitor.

Ludwig - well heck    Posted 04-25-2003 at 07:09:35       [Reply]  [No Email]
If you're the least bit daring a white box company can set you up real nice for like $300. $400 would give you a very nice system, $700 rates a super powerhouse.
Check out


When I use pricewatch I usually look for a company with a better, more usable website. They're usually more on the ball. When you call don't expect great english out of them, and don't expect a ton of tech support, but my experiences have been good. USA Computer Direct is another one I've heard good stuff about.
And good old has gotten on the ball with better prices.

T16    Posted 04-24-2003 at 20:17:04       [Reply]  [No Email]
I have found that if they have the option for rotary dial customers.. USE IT! I dont know about hp but normally it gets ya to a human anyway. worked with Pegasus when I had Direct TV.

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