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Country Talk Discussion Board

Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re


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Posted by taffy on January 17, 2008 at 13:57:21 from (72.192.8.179):

In Reply to: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re posted by MJ on December 18, 2007 at 11:41:26:

The Hydrosil people are crooks. They sent me a heater that was dangerous and defective and refused a refund as they have a No Refund policy they only notify you about in the paperwork that ships with the product. Their web site says Lifetime Warranty. I lodged a BBB complaint and they then said if I shipped the heater back they'd refund the cost of the heater, but I would be responsible for the shipping cost in both directions. I returned the heater and got no refund and was never able to make any headway with their "customer service" people.


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